Shipment

Here you will find all information about the delivery.

In case of any questions, our contact information is in the Imprint.

Shipping terms

Please note that no cash on delivery is possible for deliveries abroad. Mailbox notifications can not be used for the dispatch of goods. Deliveries shall be made to the delivery address specified by you.

In the case of foreign deliveries, their respective import regulations apply or inform us as to what must be observed when exporting. We accept no liability for loss, customs clearance or storage of the goods in the case of foreign deliveries. The goods are delivered with the German tax bond. We are not responsible for the duration of the delivery of the goods. The transport costs will not be refunded in the event of a delay.

For foreign deliveries please read the shipping Information from DHL.

Shipping (Included VAT)

Order Value 0€ till 499€Order Value 500€
Germany0,000,00
Europe9,905,00
Worldwide19,909,90

Deadlines

Insofar as the item specification does not give any other term of delivery, the delivery of the goods in Germany ensues within 1-2 days, with deliveries abroad within 2-3 days after order confirmation (with agreed prepayment after the time of your payment instruction). Note that there are no deliveries on Sundays and holidays. If you have ordered items with different delivery times, we send the goods in a joint shipment, insofar as we have not made any deviating agreements with you. The delivery time in this case is determined according to the item with the longest delivery time which you have ordered.

Terms of payment

With deliveries inside Germany, you have the following payment options:

  • Prepayment by bank transfer
  • Payment by cash on delivery
  • Payment by credit card

With deliveries abroad, you have the following payment options:

  • Prepayment by bank transfer
  • Payment by cash on delivery
  • Payment by credit card

Further payment information

With payment by credit card, we charge your credit card account when the contract is concluded.

All information about payment methods can be found at: Payment.

Our services

Personal advice

in our store in Düsseldorf on the Königsallee and on our hotline: appointment agreements for advice by telephone and personal advice

Exclusive and vast choice

of exclusive cigars, cigarillos and fine liquors

Exclusive accessories

from cutters, scissors, lighters up to pens of the brands S.T. Dupont and Elie Bleu

Lounge

as haven of enjoyment

Walk through humidor

with automatic control element which guarantees ideal storage conditions for cigars at a room temperature of 17 degrees and 72 % air humidity

Online shop

Quick and high quality shipment with quality assurance of our products

News

SELECTED CIGARS EXCELLENT: HABANOS SPECIALIST OF THE YEAR

The Dusseldorf cigar lounge "la casa del habano" has been awarded as the best cigar shop in Germany. Regular customers include stars such as Ralf…

INSTAGRAM

Have a look at our Instagram page...

WALK THROUGH HUMIDOR

Our walk through humidor with automatic control element which guarantees ideal storage conditions for cigars at a room temperature of 17 degrees and…